Once the order is placed you will get a confirmation email within 24 hours.
- Customers in New Jersey are welcome to pick-up and drop off their rental clothing at the store.
- An email will be sent when your order is ready for pickup.
- For this prior appointments need to be done. Call 1 604 555 5555 for any questions.
- Our products are generally ready within a day during store hours.
- You can return your order items at our store during weekdays working hours. 10 AM - 5PM . Monday - Friday.
- Please leave us a call or message if we are not available.
- We will send you a reminder to drop off clothes after your rental duration, failing which we will be charging you late fees.
Shipping Across the US:
- Once the order is placed and needs size modification, it will take 4 days to alter and ship for Ready to ship items.
- Shipping cost ranges from$10 - $20.
- Ready to ship products will be delivered in 2-6 days based on the location.
- Custom made orders can’t be refunded.
- A slight variation in the Product is to be expected from the Photographed images. Orders can't be refunded based on that.
- Some products may take 4-6 weeks to be made and delivered.
- If the customer finds any issue with the shipped product, they immediately (within 1-2 days ) have to email or call to get a return authorization. Without that, we won't issue the refund.
- If you find a product is defective or with any problem we need to see the picture first. Only then, we will issue a Return Authorization.
- Shipment delay from UPS is not responsible of the company.
- Customers can email the pics of damage or fitting issues they can send a picture on the firstname.lastname@example.org email.
* Express Delivery : Shipping charges for rush deliveries will be borne by the customer.
Shipping Returns :
We will send you a free return shipping label on your email once your rental duration is complete.
You can use that to ship back the dresses.
Orders are generally shipped within 24-48 hours (Monday - Friday) using UPS service.
UPS usually delivers in standard 2 - 7 working days.
The shipping fee of $10- $20directly linked to the UPS Carrier services and we ship only domestically.
Late fees : There will be a 25$ late fee in case you fail to ship back the dresses on time. ( Finishing of your rental duration + shipping time (2-7 days ) + 1 Day )