Cancellation Policy

  • Fuze Rentals specializes in delivering made-to-order outfits. . We send the outfits under process after the first 48 hours of order placement. Customer can cancel the order within those 48 hours. Refer to our cancellation policy for withdrawal of any placed order.
  • For ready-to-ship items, customers have a 4-day time period to cancel the order after placing it. 
  • Rental orders are non cancellable.
  • Upon receiving a cancellation request, it takes up to 5 business days to process the refund due to payment gateway policies. The reimbursement status will be communicated to you. Please note that Shopify and Paypal payment commissions of 3-6% will be deducted, and the remaining amount will be refunded.
  • A slight variation in the Product is to be expected from the Photographed images. Orders can't be refunded based on this. 
  • Fuze Rentals reserves the right to cancel an order if the product is unavailable. In such cases, customers are offered the option to swap the outfit for anything else of equal value on the platform.
Late fees : There will be a 15$ late fee in case you fail to ship back the dresses on time. ( Finishing of your rental duration + shipping time (2-7 days ) + 1 Day )